![]() ![]() The following Terms and Conditions contain assumptions of risk and/or liability by the Customer and limits and excludes liabilities, obligations and legal responsibilities which Supersonic FTTX Proprietary Limited (referred to as “Supersonic”) will have towards Customers and other persons.ī. Now its full green bars with no lag in online play.The Supersonic Uncapped Home Fixed-LTE Terms and ConditionsĪ. My ping was normally one red bar with openweb. ![]() I am so happy with afrihost now (before this a swore i will mever leave openweb) Youtube autoloads on 1080p with no buffering after it starts playing. There is absolutly no difference between me running a speed test during the day or at night! Normally 8.76mbps down and 0.52mbps up with ping being between 11ms and 13ms.Torrents avg at 1 to 1.1MBps depending on seeders and with business prioritation turned off(this allows me to prioritise real time traffic over torrents or not when i want to via the client zone). Its completely unshaped and there is no Fair usage policy! Download as you want no throtteling nada! Last month we did about 870GB and this month the projected usage is on 915GB. Was great in the beginning until about 4 months ago when they started throtteling during the day! Switched over to Afrihost 10Mbps business uncapped. Lady phoned and she convinced herself because they did not register my pop or the payment itself I am liable for all fees apparently mwebs horrible billing dept lost my pop and so they are trying to stick me with another R800 in "legal fees". I have sent them the proof of payment that I did a week after I received the bill so many times now. Imagine my surprise when I got the bill and they were like "not our fault" I paid this by the way and I am still getting harassed by itc. No, mweb has a softcap on it's capped products with per meg pricing of R0.20c I was on R150 when i stopped it switched to my new uncapped account. So you might be thinking, why is that an issue it will only use the 1gb cap? I changed the account to a 1gb capped however while raping the account at the end of the month it switched to the 1gb capped account on the 1st. They have a 30 day cancellation policy, you are going to be stuck with them for another month. ![]() i was with Mweb for almost 6 years and after all the issues I moved to Afrihost at the beginning of this year and its been alot better. you still get shaped on both packages.Įasier to just move to a different ISP. The only difference between Standard and Premium on Mweb is the FUP limits. So the only way out is to switch off your internet for a week, so that your FUP goes down to a usable level again, otherwise you could be throttled for a very long time. so your FUP doesnt reset on day 31, they just count backwards 30 days and if your usuage is more than your FUP then you are Throttled. and on day 33 you get back day 3 data plus the balance from day 1 and 2.and so on. so if you used 12gb on day 1, on day 31 you get 12gb to use again, and on day 32 you get back the data you used on day 2 including the remaining data from day 1. Mweb works on a 30 day cycle, so if your FUP is 100GB, if you get to use 100GB in 30days they Throttle you badly, on day 31 they give you the amount of data you used on day 1. Sorry im extremely noob with the ISP and internet in this country, been struggling since i got back :/ ![]() Is there a solution to this problem or can anyone recommended another ISP so i can cancel this with immediate effect? I can't think of anything more i have used it for.if this is just Mweb connection or i have no idea? I have not had any torrent or nothing running at all, work stuff for me and game updates and installs for my son. Work related stuff: probably 10GB work related stuff But now i can't even browse a simple thing as the internet?ĭoes anyone have any idea the reasoning behind this?Ī bit of info on what i have downloaded so far. I mean i already could not survive with the 4Meg line speed as it was already slow to what im used to. But since yesterday my connection speeds are as follows: I got the 4Meg Telkom Line installed and chose Mweb as my ISP with 4Meg package, I have been running this now for about 2 weeks only. I been living in the UAE were my one villa came standard with 300Mbs fiber uncapped DSL in ABu Dhabi and at my sister in Duabi she had 100Mbs fiber Uncapped - Upload was not that great but was lighting fast. Guys i have been out this country for a long time and im finally back. ![]()
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